I have been shopping at BBW for 15 years! I was a senior in high school and first fell in love with the sun ripened raspberry. Over the past 15 years, I have only worn their splashes and burnt their candles. Every summer, I would wear country apple. Summer would not feel like summer without country apple. In the fall I would wear Spiced Vanilla. NOW, I don’t know what to wear!!! Oh, and the candles. Do not even get me started on the candles. Too late! Remember when they had pillars? 3 for $18! My apartment always smelled like Pralines and Cream. Then, poof. IT WAS DISCONTINUED. FOR NO REASON. I am still not over it. I understand not everybody likes the same thing. However, they are losing their core market by constantly changing their product. There needs to be some sort of consistency. I don’t want to smell like dancing rain. I want to smell like a damn country apple.

I’m quite upset that they have discontinued their Frozen Daquiri body splash from the temptations line. They still have lotion and some 3 in 1 body wash shampoo stuff, but why get rid of the bodt splash. I’m so fed up with stores like Bath & Body Works and Yankee Candle getting you hooked and then “discontinuing” what you got hooked on. I’m so turned off by these damn places I’ll only go when absolutely necessary – such as when I receive a gift card as a gift. BRING BACK MY FROZEN DAQUIRI SPRAY!!

It seems whenever I discover a new favorite product, it has either already been discontinued or is on its way there. Some scents I never even knew they carried until it was too late, like violet bouquet and red currant & thyme. I really wanted to buy some of the lemon verbena stuff from the provence line but it was so expensive that I put off buying it. When I could afford it, I discovered that it was long gone! Same goes for the tutti dolce and the ile de tahiti lines. I would have loved to try all of the temptations, too. I was able to find a FEW bottles on sale during the month long semi-annual clearance this past june. It really sucks that they won’t continue selling the classic scents during the semi-annuals. If that’s the case, I really have no reason to shop there anymore because pearberry is my staple shower gel. BBW!! Bring back the old scents!!!!(futile request as it is, I know!!!) The new floral ones are, in my opinion, quite noxious.

I miss Orange Blossom, Rich Citrus Cream, Country Apple and Blissful Blackberry. But at least I have Warm Vanilla Sugar…

i miss tranquil sleep products, you sprayed it on your sheets and lights out- even the dog fell asleep-it had little stones in the bottle-it was the best-the new one with lavender just is not the same-this one was vanilla cedarwood and clary sage oil-it was so heavenly i can almost smell it- why won’t they give original customers what we like and buy- who are they catering to-the quality of herbs used now just isn’t there anymore-very diappointing-your loss

i do feel your pain, but please don’t take it out on the associates who work at bbw when you come to get your favorites and we don’t have them..it’s not our fault and we always get yelled at for it. (im currently a sales lead at bbw), also thats the way ALL stores run, not just bbw, to run a buisness you need to change, otherwise some people will loose interest..old products need to be pushed aside after a certain amount is not selling, to make room for something new..however, most of these old favorites are still available on http://www.bathandbodyworks.com, actually..pretty much all of them. AND we get them back for our semi anual sales at CHEAP CHEAP prices..seriously, like 2 bucks a bottle..AND for every scent that gets discontinued they bring out one thats pretty close..ie: cotton blossom went to sea island cotton (smells exactly the same), fresh vanilla went to warm vanilla sugar, peach nectar went to sparkling peach, country apple went to irrisistable apple. there are still tons of options.

the ones that do *sell

i work at a bath and body works and they tell use the reason why they discontinue scents is because they don’t sell well nation wide. I think that is not true about a few of them like country apple, sun ripped raspberry they are classics and they should keep them around. Victoria secret has had alot of the same scent the for years and they still sell alot of them example they have had strawberry’s and champagne and pear glaze since the store opened and those two are still their top sellers. Bath and body works need to take VS as an example but i don’t know if you are aware that bathandybody works and vicotria secret are both owned by the same company

I can concur with Juniper Breeze. I’m a guy and I really like that scent. It reminds me of a majority of my high school years. It’s one of those scents that will bring me back to a time nearly forgotten. I hope they bring it back.

For years now I have considered myself a Bath and Body Works girl. I have stayed true despite the ebb and flow that took many of my favorite fragrances from me including Honeyed Almond, Toasted Hazelnut and Sugared Shortbread.
However, that is not the purpose of my letter. This last product line discontinuation is more than I can stand. Losing Brown Sugar and Fig would have been enough, but to loose the entire Temptations line in one blow leaves my head spinning.
My love for Bath and products developed because unlike so many other companies, there were several fragrances that were not overpowering and/or flowery. I’ve noticed over the last few years a move toward fragrances like Sensual Amber, Japanese Cherry Blossom and Black Amethyst and less and less of the light fragrances that so many of us with sensitive allergies enjoy.
The only light products left are Vanilla Brown Sugar and the ones that smell like laundry detergent. Personally I liked Fresh Vanilla more than Vanilla Brown Sugar, but I’m sure your company isn’t interested in that.
All and all though none of this matters. What I’m writing to tell you is that I am finished with Bath and Body Works. I have no intentions of ever purchasing another Bath and Body Works product for myself again. I’ll be taking my business to the Philosophy Company.
Thank you for your time.

Hi everyone, I am currently a sales lead at bath and body works and really want to encourage everyone to write letters and call in to the BBW customer service with the complaints of your favorite discontinued scents. With enough complaints from people, the company might take a hint. As for the discontinued products many of them are still available on BBW’s website or at an outlit store. They are discontinuing many more scents shortly so if there is a scent that you like stock up on it. I encourage people to shop at bathandbodyworks.com to get your old favorites. I can’t stress enough the fact that getting mad at associates while shopping does no good at all, the associates do not have anything to do with your favorites being discontinued and can not do anything to help you other than direct you somewhere where you *might* be able to find them.

I absolutely agree with all of you! I am so worried that Sensual Amber will go away soon because so many people love it (if you love something or don’t they still get rid of it for some strange reason!) and they are discontinuing Freshwater Cucumber? What the is wrong with BBW? Are they freakin’ nuts? All this other stuff that they come out with makes me want to roll in mud. Ughh there was this one “new” scent in particular that made me smell like bleach and navel lint. *Shudder* We should all petition against BBW until they keep their stuff in stock because quite frankly I am becoming way too frustrated with their mother-knows-best buyer initiatives. And I must admit, whoever the BBW Sales Lead person is, well you are right! We should all complain directly to BBW and make them stop taking away our scents or they are going to lose our sales. What kind of business strategy is that?

OH MY GOODNESS!!! I am so glad I am not the only one. My purse was stolen a month back, and inside contained a lip gloss by bath and body that was discontinued for years. My friend bought this one on ebay for me, and then poof stolen.

DOES ANYONE REMEMBER THE CHERRY VANILLA LIP BALM/GLOSS???? OMG, I loved this stuff. They even made it in peppermint one year, blackberry, and several others, they were great everyday lip gloss, not goop like the liplicious.

Don’t get me wrong I love the lip liplicious, but its goopy and thick, and tinted. This stuff was just everyday, good lip stuff, that they have replaced with goop.

As for discontinued scents. I too have been using country apple since I was tweleve, now 24. And while it is not currently discontinued, it was for a while, and they did bring it back. And whoever thought that irresistible apple smelt like country apple needs to have their nose checked-THEY ARE NOTHING ALIKE. I hated irresistible apple. I also miss sunsweet kiwi, sparkling green apple, and magnolia blossom (also stolen by an ex co-worker, and then right after that they discontinued it). When it came back on the semi-annual sale, my bf bought me three bottles. During Christmas I stock up on Winter Candy Apple (my fav), and peppermint, because I know there will come a day when that too will be gone. I also have taken my business to Victoria’s secret.

BBW new stuff smells like old lady perfume, and it makes me gag!

I loved the original Freesia (purple bottle) last time I purchased it was 3 yrs ago at an their semi annual sale (bought every bottle in the store) and have not found it since. the new sheer freesia smells like a old attic, go to some of the duplication sites and see if you can find you d/c fragrance….. because this company could care less if you never shop with them again. I am now a Philosophy fan, they bend over backwards for their customers.

Gotta be honest with you here….BBW will bring back things if enough people complain.
For months we’ve been telling people that Ile De Tahiti isn’t coming back…and then *pewf*, two days ago in shipment we got a TON of Vanille Coconut and Tiare Flower, and we all thought, “what the heck?” We got an email on Friday stating that they decided to relaunch the line, and it’ll be in stores on 1/26. This is a line we discontinued two years ago, but since people loved it and kept writing in to the company, they brought it back.
Have all of your friends call and write letters to the company and it’ll have an effect.

Isn’t it funny that, three years later, this thread about BBW is STILL attracting disheartened customers? I just found this link, after sending an email to BBW the other day. If I had known that there were so many customers like me, who were tired of going into the store and finding faves discontinued, I don’t think I would’ve bothered, because obviously NOBODY’S LISTENING.
The new lines smell AWFUL. I gave my mom a bottle of Noir lotion I got for Christmas…since it smelled more like her (she’s 75). Then, one day when she wore it, I thought…OMG…what’s that smell…smells like stale perfume! When she told me what she was wearing, I felt bad for giving it to her!

I miss the young smells like Temptations, Hello Sugar, etc.

I’m looking for a new store to spend my “me” money in!

Each spring and summer I look forward to the Temptations line, mainly the summer cocktail line. Luckily I have purchased extra over the past couple of years so I do have some for this summer. I went in a couple months ago and asked and the employee said she wasn’t sure they were bringing it back. I can’t believe they would do away with such a popular seasonal line. It was one of the lines that you had to get it right when it came out or it was sold out very quickly. My favorite product was the shimmering mousse spray that came out a couple of years ago in very berry, coconut, mango, that when you pushed the nozzle a very cold stream of shimmery mousse cooled even the worst of sunburns and elegantly showed off an amazing tan. I wore some of it this past weekend to my daughter’s softball games and I got so many compliments and everyone asked where I got it. You really should bring this back!!!!!!!!!!!!

I wish I could post the name of the particular BBW I’m about to address. TRUST ME you should boycott that company. Over the past year or so a number of managers who made on the high end of the payscale have lost their jobs for very bogus reasons. Certain protected classes however get a little more leeway than others…it’s a shame. It’s very unfortunate….one acquaintance I know was left on a moments notice unemployed and with no health insurance for her family. If I could share this story with you, you would never walk into one of those stores again… There are plenty of other products as good as BBW in other stores. ps. did you know they are not allowed to chase/prosecute shoplifters?

BRING BACK THE GOOD SHIT!!

I miss sparkling green apple gel and body lotion so much.  I just refused to buy anything else from BBWs. They lost me as a customer years ago.