
September 24th at Midnight, an apology letter from the Founder of Redux Beverages was posted on www.drinkcocaine.com. In this age of taking ourselves too seriously (healthy cookie monster, anyone?), I would have expected it to be a broad apology, a recall, a name change and something about “our best intentions” and “any harm done.” But instead… it was an apology for outages to their website which had been inundated with more hits than they could possibly have planned for (6.7 million from Sept. 17-23). What is drinkcocaine.com advertising? Well… it’s a road trip’s best friend – an energy drink called Cocaine Energy Drink (yup) that boasts 350% more caffeine (I said 350% more) than Red Bull. If you ever want to blink again, I’d steer clear.
Of course, what’s really great about this story is their marketing spending so far: $37.50. That was what it cost to pay a courier to deliver a case to the offices of The New York Post. The Post took it from there.
Learning lessons from the release of Red Bull – which involved a lot of rumors and speculation and concern over ingredients and such to build anticipation – Cocaine took the controversy a step further and let their name spark the conversation. If ever there were a case for building Buzz into an identity… this would certainly be on the list. It isn’t an example of great WOM based on an authentic community relationship (yet), but just try naming your product Cocaine and NOT being talked about. Of course, they’ll also have a lot to live up to. If you step out with that much daring built into your name, you’d better hope that the rest of your identity and consumer inroads can live up to it. Otherwise, all that buzz can turn on you… FAST.
They’re only available in limited release right now, but you can bet this burst of conversation over the last 2 weeks is going to translate into sales… even if it ends up tasting like shoe polish. But more importantly… will the excitement last?
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