Posts by Amy Taylor

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Treat Employees Like They Make a Difference…and They Will

Whenever I hear an exceptional customer service story, I try to make sure I pass it on. Whether it’s a bank doing business in a way that completely sets them apart from the crowd or a restaurant doing well by doing good. Last night a photo (see above) in my Facebook stream caught my eye: “Best customer service […]

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5 Awesome Apps for Creatives + Community Managers

Want to transform text from boring black-and-white into colorful content? Meet Wordswag. With just a few clicks of your iphone, you can create gorgeous, pin-worthy graphics. No matter how much you love your coworkers, sometimes you just need to get in the zone. Noisli is a “background noise and color generator” that takes you away from the open-office distractions of ringing […]

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Friday Fotos | Edition 18

Paging Charlie… From Greenville SC to Tokyo… Are you the human we seek? Now accepting resumes for our Fall 2014 internship! Passion-spotting on the desk of Chris Talley!

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Banning Smartphones is Not Smart Business

Recently, it seems I have seen a lot of restaurants bragging about being “smartphone-free zones,” encouraging patrons to instead talk to one another. While I wholeheartedly agree that a meal is time meant for sharing with your dining companion(s), banning smartphones in restaurants is simply bad business.  Before I continue, I should clarify. I’m not talking […]

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