Archive for the ‘Brands’ Category

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What will you celebrate today?

Happy Wednesday or Happy Winsday as we call it around Brains on Fire. Too often we save celebrating for the BIG WINS and forget that it’s the little wins and little stories that add up to success. And often it’s the little wins that spark word of mouth. So what if you let the middle […]

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Kindness is Underrated.

Novak Djokovic seems to have fun at work. The other day someone shared this little video with me. It’s so worth the minute and 47 seconds to watch it. There are so many simple lessons from this short clip for organizations and individuals. Here’s a few that come to my mind: 1. Kindness is a […]

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Customer Happiness Is the New Customer Service

Two households, both alike in dignity. Oh wait. Wrong story. And though mine doesn’t take place in fair Verona, it is a love story about two brands. STORY 1: WARBY PARKER I recently received a new prescription from my optometrist. As has become the case over the past few years, the impetus of my visit was mostly about […]

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Love, Work and Wisdom.

I believe  with every cell in my body you absolutely must strive to find work you LOVE and pour LOVE into the work you do every single day. The other day I was in a meeting with Cordell and he tossed a thought out I want to share. From Cordell: “Work makes you old. Love makes you […]

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