• Be Social Media Agnostic

    Posted on May 22nd, 2009 by Spike and currently 8 commenting.

    It’s something that Geno‘s been throwing around lately: being social media agnostic. At least at the beginning of any project. And by that, I mean not jumping into tactics. Because tactics will bog you down – quickly. If you think a Twitter account or a Facebook page are going to solve your communications problem, then think again Bucky. They are tools. And unless you’re like my Uncle “No-Thumbs” Jimmy, you don’t just start using tools without a plan. In fact, you don’t even think about the tools until you’re ready to actually start building something.

    Being social media agnostic frees you from the chains of having to think tactics at the beginning of a project. It doesn’t dirty the waters of gathering insight or make us lean certain directions. And it allows us to open up the box of possibilities and play with a lot of different ideas.

    So be social media agnostic. Don’t fall into the trap of shoehorning a client into something that doesn’t fit. Because if you do your homework and go have actual conversations that are meaningful and insightful, the tactics will become as obvious as the nose on your face. And that’s a great feeling.

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  • http://net-savvy.com/executive/ Nathan Gilliatt

    “What are you trying to accomplish?” Still my favorite question. It worked in my tech support days (don’t tell me what didn’t work, start with what you’re trying to get done), and it works just as well here. If you don’t know where you’re going…

  • http://humanvoice.wordpress.com Tom O’Brien

    Spike:

    Well put. Whenever I hear someone utter the words “twitter strategy” or widget strategy” or “facebook strategy” or “viral video” strategy I stand up and leave the room as quickly as posslble.

    Unless you are Twitter, twitter is a tactic.

    TO’B

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  • http://www.love146.org Rob Morris

    Did you just say “Bucky”??? I haven’t heard that in years. Another reason to really like you Spike. Looking forward to hanging out with you in NYC…Bucky.

  • http://irmstrategies.com John James O’Brien

    How absorbing and addictive technology can be. I suppose that’s as true of a pencil as social media. Thing is, without clarity in purpose (even if that purpose is exploration) technology consumes us without taking us where we want/need to go. Your post resonates – thanks
    John!

  • http://www.baseonegroup.co.uk/beyond John Bottom

    Good post – well done for highlighting an important point. I think people find it easier to talk about what they know. If they understand one particular tool, they want to focus on it. That’s what I find anyway, and it is often a challenge to persuade clients that we need to talk audiences, messages and plans before we get anywhere near the ‘channel selection’ discussion. Cheers, John

  • http://www.leannlocher.com LeAnn

    I couldn’t agree more, and I’m SO going to use the term Social Media Agnostic. Strategy, strategy, strategy people! Twitter is not the answer: engagement with your audiences is.

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